How do I use a discount code?
Enter your code in the box above your total when looking at your Order Summary. Click "Apply" or the arrow once you have typed your code, and the discount will be automatically applied!

Why is my discount code not worki

How do I use a discount code?Enter your code in the box above your total when looking at your Order Summary. Click &quot;Apply&quot; or the arrow once you have typed your code, and the discount will be automatically applied!<img src="https://uploads.gorgias.io/8X1Bk7dXD97KgRm0/Untitled_design_31-850cee27-92b2-48c6-a541-72c82df6f64b.png" alt="Screen_Shot_2021-07-14_at_5.26.14_PM.png" class="fr-fic fr-dii">Why is my discount code not working?There could be a few reasons why your coupon code is not working- the most common reason is that you already have a discount applied to the order.&#xA0;* You can only apply one discount code per order.&#xA0;Still have questions? Contact Us <a href="https://getbacknecklaces.gorgias.help/en-US/contact">here</a>.

Discount Codes FAQs

If your web pages aren’t showing up properly or images aren’t appearing, it can sometimes be helpful to clear your browser cache. Here’s how to do it on most of the major mobile and desktop browsers:
Mobile browsers 

Android


Go to Settings and cho

If your web pages aren&#x2019;t showing up properly or images aren&#x2019;t appearing, it can sometimes be helpful to clear your browser cache. Here&#x2019;s how to do it on most of the major mobile and desktop browsers:
Mobile browsers&#xA0;
<ul>
<li class="p1">Android</li>
</ul>
<ol>
<li>Go to Settings and choose Apps or Application Manager</li>
<li>Swipe to the All tab</li>
<li>In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache</li>
<li>Exit/quit all browser windows and re-open the browser</li>
</ol>
&#xA0;
<ul>
<li class="p1">Chrome for Android</li>
</ul>
<ol>
<li>Touch Chrome menu &gt; Settings</li>
<li>Touch (Advanced) Privacy</li>
<li>Touch Clear browsing data</li>
<li>Exit/quit all browser windows and re-open the browser</li>
</ol>
&#xA0;
<ul>
<li class="p1">Safari (Apple iOS)</li>
</ul>
<ol>
<li>Open your Settings app</li>
<li>Tap Safari</li>
<li>Tap Clear History and Website Data and confirm</li>
<li>Exit/quit all browser windows and re-open the browser</li>
</ol>
&#xA0;
<ul>
<li class="p1">Chrome for iOS</li>
</ul>
<ol>
<li>Touch Chrome menu &gt; Settings</li>
<li>Touch Privacy</li>
<li>Choose the data type you want to clear</li>
<li>Touch Clear</li>
<li>Exit/quit all browser windows and re-open the browser.</li>
</ol>
&#xA0;
Desktop browsers
<ul>
<li class="p1">Chrome</li>
</ul>
<ol class="ol1">
<li class="li1">In the browser bar, enter: chrome://settings/clearBrowserData</li>
<li class="li1">Select the following:</li>
</ol><ul class="ul1">
<li class="li1">Browsing history</li>
<li class="li1">Download history</li>
<li class="li1">Cookies and other site and plug-in data</li>
<li class="li1">Cached images and files</li>
</ul>
<li class="li1">From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time</li>
<li class="li1">Click Clear browsing data</li>
<li class="li1">Exit/quit all browser windows and re-open the browser</li>

&#xA0;
<ul>
<li class="p1">Firefox</li>
</ul>
<ol class="ol1">
<li class="li1">From the History menu, select Clear Recent History.If the menu bar is hidden, press Alt to make it visible</li>
<li class="li1">From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, selectEverything</li>
<li class="li1">Next to &quot;Details&quot;, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items</li>
<li class="li1">Click Clear Now</li>
<li class="li1">Exit/quit all browser windows and re-open the browser</li>
</ol>
&#xA0;
<ul>
<li class="p1">Safari 8</li>
</ul>
<ol class="ol1">
<li class="li1">From the Safari menu, select Clear History and Website Data</li>
<li class="li1">Select the desired time range, and then click Clear History</li>
<li class="li1">Go to Safari &gt; Quit Safari or press Command-Q to exit the browser completely</li>
</ol>
&#xA0;
<ul>
<li class="p1">Safari 7 and below</li>
</ul>
<ol class="ol1">
<li class="li1">From the Safari menu, select Reset Safari</li>
<li class="li1">Select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data includes both cookies and cache</li>
<li class="li1">Go to Safari &gt; Quit Safari or press Command-Q to exit the browser completely</li>
</ol>

How do I clear my cache?

Check out our express checkout options below!

 
Shop Pay
Click Shop Pay, enter your information, and complete checkout!

 
Google Pay
Click G Pay, enter your gmail address and information, and you will be redirected to complete your checkout!

 
 
P

Check out our express checkout options below! &#xA0;Google PayClick G Pay, enter your gmail address and information, and you will be redirected to complete your checkout!<img src="https://attachments.gorgias.help/uploads.gorgias.io/8X1Bk7dXD97KgRm0/Untitled_design_35-1d93dac6-02e6-424e-97d1-557987bc7636.png" alt="Screen_Shot_2021-05-12_at_5.32.44_PM.png" class="fr-fic fr-dii" style="width: 387px;">&#xA0;&#xA0;PaypalWhen using PayPal in the express checkout, click &quot;PayPal&quot; and you be redirected to the screen below. Here you will enter your PayPal login information to complete your order!<img src="https://attachments.gorgias.help/uploads.gorgias.io/8X1Bk7dXD97KgRm0/Screen_Shot_2023-01-19_at_10.57.14_AM-6a474512-9ac5-4121-ae13-73ec0cced0e8.png" alt="Screen_Shot_2020-09-25_at_9.21.29_AM.png" width="399" height="472" class="fr-fic fr-dii">&#xA0;*Note that you are unable to change your name, shipping address, and billing address in the express checkout- please verify your information on your account before checking out and placing your order*Be sure to apply your discount code before using express checkout, click <a href="https://getbacknecklaces.gorgias.help/en-US/discount-codes-faqs-115001" target="_self">here</a> for information on how to apply a discount code

Shopping & Payment

Discount Codes FAQs

How do I clear my cache?

Express Checkout